Telephone Interviewer

Job Description:

To conduct market research interviews by telephone and meet all standards of position requirements. Interviews are surveys and opinion polls regarding products and services used by consumers and business people.

Essential Duties and Responsibilities include the following:

  • Conduct paper and computer based interviews with high degree of accuracy and integrity.
  • Follow project specifications.
  • Maintain company dialing standards.
  • Exercise courtesy and professionalism to all respondents.
  • Maintain confidentiality of all collected data.
  • Ability to type a minimum of 25 words per minute.
  • Other duties as assigned by manager.

Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and meet minimum standards of company policies and practices. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

  • No prior experience or training.

Language Skills

  • Ability to read and to recognize similarities and differences between words and between series of numbers. Ability to print and speak sentences.

Mathematical Skills

  • Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.

Reasoning Ability

  • Ability to apply common sense understanding to carry out simple one- or two-step instructions.

Physical Demands

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to sit; use hands to type a minimum of 25 wpm; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision, and ability to adjust focus.

 

IF INTERESTED, PLEASE CONTACT YOUR LOCAL OFFICE:

Grundy, VA: (276) 935-2700
Escanaba, MI: (906) 789-3454
Iron Mountain, MI: (906) 779-5195
Connersville, IN: (765) 825-6100

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